Privacy and Cookies Policy

Who we are

Eco~tech Systems

Address: Pacific House, Fletcher Way, Carlisle, CA3 0LJ

Company Registration Number: 09300133

Phone number: (+44) 01228 406 352

Contact Email: info@ecotechsystems.co.uk

Our website address is: ecotechsystems.co.uk

What personal data we collect and why we collect it

We collect personal data, which includes:

  • Your name
  • The name of your company
  • Your contact details
  • Other data required for the secure and reliable functioning of this website, as specified in the subsequent sections below

We collect this data from you, in order to:

  • Respond to any queries you make through our website
  • Enter into contractual relationships with you
  • Provide services to you
  • Assess the quality of our services
  • Enhance your browser experience on our website

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We store user input data sent through the contact forms on this website (name, email address, company name, website address) , along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser).

Only a limited number of company employees will have access to any information, which is provided. All data is kept securely on our password protected servers.

Cookies

Cookies make your experience of using websites faster and easier. They are not programs and cannot carry viruses or install malware on your computer. Cookies allow websites to create a customised view of pages to which you navigate.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. If you consent to use Google’s reCAPTCHA service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the Maps features by visitors to the Websites. For more information about Google’s data processing, please refer to Google’s Privacy Policy: http:// www.google.com/privacypolicy.html. There you can also change your settings in the Privacy Center, so you can manage and protect your data. For more on how to manage your own data related to Google products, visit the Google-powered site http://www.dataliberation.org/

Google Fonts

This website uses Google Fonts. The respective fonts are downloaded from the Google server, which transfers data to it. You can find more detailed information about data processing by Google in Google’s privacy policy. There you can also change your settings in the Data Protection Center so that you can manage and protect your data.

Google reCAPTCHA

Based on our legitimate interest in the prevention of spam and abuse, we also use the reCAPTCHA feature of Google on our website. This function is primarily used to distinguish whether an input is made by a natural person or abusive by automated processing. The service includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. Additional information about Google reCAPTCHA and Google’s privacy policy can be found at: https://policies.google.com/privacy

Analytics

You can visit this website without giving us any information about yourself. The software logs and cookies we use monitor the use of our website for general statistical purposes only and none of the information we gather in this way can be used to identify any individual who visits the site. See below for further information on Google Analytics cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Privacy Policyhttps://policies.google.com/privacy?hl=en

An official browser add-on that blocks Google Analytics: https://tools.google.com/dlpage/gaoptout/?hl=en

Here you can read how to control the information collected by Google when you visit the websites or use applications that use Google services:https://policies.google.com/technologies/partner-sites?hl=en

Who we share your data with

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using an iThemes hosted API. As part of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the iThemes Privacy Policy.

When using the Remember Device for Two-Factor, a cookie (itsec_remember_2fa) will be set with a secure token that expires in 30 days.

Some forms on this site require the use of Google’s reCAPTCHA service before they can be submitted. Use of the reCAPTCHA service is subject to the Google Privacy Policy and Terms of Use.

In order to ensure file integrity, iThemes Security pulls data from wordpress.org, ithemes.com, and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site’s locale, a list of installed plugins, and a list of each plugin’s version. Requests to ithemes.com and amazonaws.com include the installed iThemes products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For ithemes.com privacy policy details, please see the iThemes Privacy Policy. Requests to amazonaws.com are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy policy.

When running Security Check, ithemes.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to ithemes.com as part of this process. Requests to ithemes.com include the site’s URL. For ithemes.com privacy policy details, please see the iThemes Privacy Policy.

We do not share data with any other third party without your consent, unless the law allows us to do.

We do not in standard course of running our business transfer data outside the European Economic Area (EEA). If we intend to do so, we will notify you before doing so and then we will only do so in accordance with data protection law and after ensuring appropriate safeguards are in place.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Security logs are retained for 60 days.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

Additional information

How we protect your data

Although no online service is 100% secure, we work very hard to protect your information from unauthorized access, use, alteration or destruction and take appropriate action to do so, such as monitoring our Services for potential vulnerabilities and attacks.

This website uses SSL (Secure Socket Layer) encryption, an industry standard method of protecting data transmitted over the Internet, or similar encryption technology, which in the future may be accepted as an industry standard or a better encryption method.

Complaints

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact us at info@ecotechsystems.co.uk

Alternatively, you can make a complaint to the Information Commissioner’s Office:

  • Report a concern online at https://ico.org.uk/concerns/
  • Call 0303 123 1113
  • Or write to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
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Eco~tech Systems

Phone: (+44) 01228 406 352
Email: info@ecotechsystems.co.uk
Address: Pacific House, Fletcher Way, Carlisle, CA3 0LJ
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